מידע על משלוחים לערב הסעודית

Shipping Policy

Food/Vitamins/Herbal Supplements/Non-Prescription Medicines: Max of a three-month supply for personal consumption.

Non-Food/Non-Supplements/Cosmetics: Max 20 pieces per order.

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Saudi Customs

Shipments arriving in Saudi Arabia are imposed with 15% VAT (Value Added Tax) due to the government's regulation. As of March 18, 2021, the 15% VAT will be added to the product price and will not be collected separately at checkout. Please click to visit the government's official website for more information on VAT.

A customs service fee will be collected at checkout for orders arriving in the Kingdom after October 6, 2024, as mandated by ZATCA according to Resolution No. (03-03-34) dated 18/10/1445 AH.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by air freight, or from a Special Integrated Logistics Zone (SILZ) in Riyadh, where customs clearance is always required.

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

DDP (Delivered Duties Paid) service is now available for shipments to Saudi Arabia. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.

• Global Air Home Delivery with Tracking: If Global Air Home Delivery with Tracking service is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region, SMSA Express, Aramex, or Saudi Post. Please refer to the shipping service detail below for each carrier option.
• Global Air (Climate Controlled): If Climate Controlled service is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region, SMSA Express or Transcorp. Please refer to the shipping service detail below for each carrier option.
• SMSA Express: For shipping related inquiries regarding SMSA Express orders, please contact the SMSA Express call center at +966 920009999 or email at [email protected]. Twitter:@smsaexpress.com
• Transcorp: For shipping related inquiries regarding Transcorp orders, please contact the Transcorp call center at +966 115103311 or email at [email protected].
• ARAMEX: For shipping related inquiries regarding Aramex orders, please contact Aramex – Saudi Arabia – Riyadh at 800 100 0880 or email at [email protected]
• Saudi Post - SPL Home Delivery: For shipping related inquiries regarding Saudi Post -SPL orders, please contact Saudi Post - SPL Customer Service via  toll free number at 19992, from outside KSA (+966112898888) or through the website at https://splonline.com.sa/en/customer-service/
• DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express call center at +966 800 345 0000 or their contact page here: Contact Us

Special Note for DHL: Shipments to residential addresses in Qatif and Tarut Island may need to pick up the shipment at the DHA (Dhahran) service point: Dhahran Service Centre Al Gahtani Building Dammam - Khobar Highway P.O. Box 756 AL KHOBAR +966 13 8317000

Restrictions

At iHerb, we respect the rules and regulations of Saudi government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Saudi Arabia: Nutmeg, poppy seeds, or any products containing alcohol, products containing pork.

Contact Us

Click here to get connected with iHerb's customer service.