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Shipping Information for Israel

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California and Kentucky. Please see below information about the country selected.


IL Israel

Available Shipping Methods

Local Post Local Post DHL
  • Notice: Israel Customs may detain your package if personal import limits are exceeded.
  • Import taxes, duties, and fees will be imposed on customer with order value exceeding $75.00 USD. (Order value does not include Loyalty Credit/Rewards/Governments Fees)
  • General Information

    • Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
    • Please check with your local customs office in Israel to see if you can import the items, and if any additional licenses or permits are required.


    Customs Information



    Shipping

    • Effective July 1st, a new 7-digit postal code system will be implemented in order to enhance delivery accuracy and efficiency. Please ensure all shipping addresses are updated with the new 7-digit postal code.
    • Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option
    • DHL:DDP (Delivered Duties Paid) service is now available for shipments to Israel. All duties, taxes, and import fees will be collected at the time of checkout in order to expedite Customs Clearance.
    • DHL Express: If DHL does not service your location directly, your order will be sent to a third party courier for delivery. If the third party courier does not service your location then a location will be set for customer pick-up.
    • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 1-700-707-345 .
    • Delivery by Local Post Plus: This is an upgraded service that offers additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post


    Returns

    • Damage compensation: If the parcel contains damaged products, please accept the package first and then contact iHerb at [email protected]
    • Please inform us the details of the damaged/lost items: order #, product name, code, quantity, amount, damage description, and proof pictures.


    Contact Us

    • Click here to get connected with iHerb's customer service.

    Available Payment Methods


    Need Help?

    For any additional questions visit our Customer Service page.