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General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Kuwait to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Kuwait General Administration of Customs

Shipping

All iHerb products are sourced from trusted U.S. brands and suppliers. Orders are shipped by air freight from our U.S. or Saudi Arabia warehouses directly to your country.

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• Global Air (Climate Controlled): If Climate Controlled service is selected, iHerb will allocate the quickest and most affordable shipping carrier in your region, SMSA Express, Elite, Shipa or Aramex. Please refer to the shipping service detail below for each carrier option.
• ARAMEX: For shipping related inquiries regarding Aramex orders, please contact Aramex at +96 5182 0011 or email at [email protected]
• Shipa: For shipping related inquiries regarding Shipa orders, please contact Shipa at +965-22275460 or email at [email protected]
• SMSA: DDP (Delivered Duties Paid) service is available for Kuwait shipments with SMSA. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery. For shipping related inquiries regarding SMSA orders, please contact SMSA at 1807672 or email at [email protected]
• Elite: DDP (Delivered Duties Paid) service is available for Kuwait shipments with Elite. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery. For shipping related inquiries regarding Elite orders, please contact Elite at +965 2239 0518 or email at [email protected]

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